Privacy Policy
Last Updated: Oct 2025
1. Introduction
Welcome to EvoloGuard, a product of Evolo Systems Pvt. Ltd. ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our smart security management platform.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name, email address, and phone number
- Society/community details and address
- Visitor information (name, contact, vehicle details)
- Staff and helper information (for tracking purposes)
- Vehicle registration numbers
- Entry and exit timestamps
2.2 Automatically Collected Information
- Device information (device type, operating system)
- Usage data and application interactions
- IP address and location data (if permitted)
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain the EvoloGuard service
- To manage visitor entries and exits
- To send notifications and alerts to residents
- To track staff attendance and activities
- To generate reports and analytics for society management
- To improve our services and user experience
- To comply with legal obligations
- To communicate with you about updates and support
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Within Your Society: Authorized residents and administrators can access relevant visitor and staff information
- Service Providers: We may share data with trusted third-party service providers who assist in operating our platform
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Visitor logs and entry records are typically retained for security and audit purposes as determined by your society's requirements.
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Objection: Object to processing of your personal data
- Portability: Request transfer of your data to another service
To exercise these rights, please contact us at [email protected]
8. Children's Privacy
EvoloGuard is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Evolo Systems Pvt. Ltd.
Address: E-9/513 Chitrakoot Scheme, Vaishali Nagar, Jaipur, Rajasthan, India
Email: [email protected]
Website: https://security.evolosystems.com
Support Hours: 24/7 Available